Correspondent Blog

One reason why banks have efficiency ratios over 40% is because they install a bunch of actions – workflow, technology, and strategy, which assume that banks need to operate in silos. Commercial banking has one set of solutions, while retail has another. Banks keep data in 30+ various places, have 40+ different data models, and…

One common question we field is recommendations of books to improve either bank performance or personal performance. Since many bankers likely have a self-improvement goal in their New Year’s resolutions, we wanted to put out our recommendations right from the start. To do this, we teamed up with Jack Hubbard, Managing Partner of the Modern…

If you want to know if your bank has an alignment problem, ask ten co-workers, ”What is your bank’s brand value proposition? If 80% or more say close to the same thing – that is fantastic, and you are likely in the top 1% of bank performance. If 60% of your co-workers say the same…

We see more bankers and meet more bank management teams than almost anyone else in the industry. We constantly speak on what constitutes a top-performing bank and how banks can achieve that status. However, it caught us off-guard recently when a banker asked us what makes a top-performing BANKER. We gave an incomplete answer at…