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In this episode, Chris Nichols sits down with Walt Wear, SouthState’s AI Enablement Manager, to discuss the bank’s Copilot adoption journey, lessons learned from scaling AI across the organization, and what’s next as the industry moves toward agentic AI. Walt shares how a community-first approach, weekly office hours, AI Central, and a crowdsourced prompt library…

Many banks are doing an excellent job at embracing generative AI (Gen AI). However, not all have a specific Gen AI strategy, and they should make their journey more efficient. A quality Gen AI strategy aligns an organization’s objectives, its use cases, and the delivery mechanism and metrics that measure business value. In this article,…