Correspondent Blog

We are big fans of data, but recognize that analysis, and presentation of analysis, can lead you astray. Here are 15 (approximately) of our favorite quotes and maxims that we try to keep in mind every day in order to be more effective at banking. Hopefully, this will remind you of old quotes while introducing…

Pick up almost any survey, from Pew to JD Power and you will find that deposit account fees are a significant driver of customer satisfaction. Often it is a major factor in choosing or leaving a bank. Unfortunately, many banks set their fees according to where their competitors are. If your bank does this understand…