Correspondent Blog
Tag: SVA
What Relationship Pricing Means for Bank Performance
Many banks pride themselves on superior customer service, and approximately 90% of all community banks believe that they provide an above-average level of customer service (the math cannot work that way). The reason bankers should want to provide an above-average level of service is to increase profitability, which translates to charging customers more in the…
Relationship Pricing is Key to Performance
Community banks pride themselves on superior customer service. Approximately 90% of all community banks believe that they provide an above-average level of customer service (of course, the math cannot work that way, as half of all banks should be providing a below-average level of customer service). Research by various consultants shows that 80% of companies…