What Banks Can Learn from Trader Joes with DJ Seeterlin

In this episode, Chris Nichols and DJ Seeterlin explore what banks can learn from Trader Joe’s approach to strategy, focusing on clear customer segments, intentional trade-offs, and delivering value over price. They discuss how aligning products, people, and experiences around a defined audience can help banks stand out, and how these same principles apply to…

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Rethinking Banking Strategy in an Era of AI and Tokenization with Lee Wetherington

In this episode, Chris Nichols sits down with Jack Henry’s Lee Wetherington to unpack the biggest strategic shifts facing community banks today. From deposit pressures and the rise of small business banking to the growing importance of data strategy and payments, the conversation highlights how banks must rethink their approach to growth. The discussion makes…

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AI Basics for Bankers with Ben Udell

In this episode, we sit down with Ben Udell, a former community banker turned AI advisor, to break down what AI actually means for banks today and how to start using it in practical ways. Ben shares how bankers can use AI to save time, sharpen decision-making, and enhance relationships. From turning voice notes into…

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Using AI to Personalize Your Bank’s Marketing with Karan Bhalla

Today we speak with Karan Bhalla, Founder and CEO of AiVantage. He tells us about how banks can utilize AI to personalize their marketing efforts and, in turn, deepen client relationships.   The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of…

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Tokenization, AI, and the Efficient Frontier of Banking with Ryan and Adam of FINTOP

Today Chris Nichols sits down with Ryan Zacharia and Adam Aspes, partners at FINTOP. Returning after four years from their last appearance on our show, they discuss tokenization, AI, and the digital transformations banks are undergoing in an era of evolving technology.   The views, information, or opinions expressed during this show are solely those…

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What Actually Works in Bank Tech with Carey Ransom

Today we talk with Carey Ransom, founder of BankTech Ventures. We discuss what success for fintechs looks like and which tech investments are improving overhead efficiency. He also tells us where banks are hesitant with AI and where banks can get started with it. The views, information, or opinions expressed during this show are solely…

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Recapping Money 20/20 with Steven Ramirez

Today Chris Nichols sits down with Steven Ramirez from Beyond the Arc to discuss their thoughts on Money 20/20. They talk about stablecoin, fraud, AI, and several other topics that banks should be thinking on as we move into 2026.   The views, information, or opinions expressed during this show are solely those of the…

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Navigating the New Frontier of Stablecoin with Alex Johnson

Today, Chris Nichols sits down with Alex Johnson, author of popular newsletter Fintech Takes. They discuss the importance of Stablecoin as it’s related to the banking industry and why community banks should pay attention to it. The views, information, or opinions expressed during this show are solely those of the participants involved and do not…

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Making the Most of Your Institution’s Data with Will Bryant of Quantalytix

Today we sit down with Will Bryant, Co-Founder of Quantalytix. We discuss how your bank can build a strategy around getting the most of your institution’s data. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees….

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How Colony Bank is Investing in the Future with Christian Ruppe

Today we talk with Christian Ruppe, Chief Innovation Officer of Colony Bank in Georgia. Christian talks about the strategic technology and innovation initiatives Colony has invested in to continue serving their customers with excellence. VIEW AGENDA AND REGISTER FOR THE ELEVATE BANKING FORUM HERE The views, information, or opinions expressed during this show are solely…

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What Modern Architecture Looks Like in the Age of AI with Raphael Reznek

Today our own Chris Nichols sits down with Raphael Reznek, Chief Technology Officer of Mascoma Bank. They discuss bank architecture and focus on leveraging technology to your bank’s benefit in the current, evolving world around AI.   Learn more about and register for Elevate here! The views, information, or opinions expressed during this show are…

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Cybersecurity Planning for Your Bank with Curtis Campbell

Today we feature an internal conversation with Curtis Campbell, SouthState Bank’s Director of Cybersecurity Training and Education. She discusses the importance of having a plan for cybersecurity and ensuring that your bank’s team members are well-equipped to defend against cyber threats. LEARN MORE ABOUT ELEVATE HERE.   The views, information, or opinions expressed during this…

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