Today we bring back a popular guest and friend of the show, Mark Miller.  Mark spent over 40 years with Chick-fil-A, most recently serving as Vice President of High Performance Leadership. Mark recently retired and has co-founded a new organization dedicated to serving leaders called Lead Every Day. In today’s episode, we talk with Mark about his latest book Uncommon Greatness: Five Fundamentals to Transform Your Leadership. 

Listen to our 2023 interview with Mark here. 

Listen to our 2021 interview with Mark here.

Visit Mark’s website here: www.leadeveryday.com

Email Mark: mark@leadeveryday.com

Call/Text Mark: 678-612-8441

The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees.

SouthState Bank, N.A. – Member FDIC

 

Recent Episodes

11/17/25

The Secret to Chick-fil-A’s Success with David Salyers

Today we feature another backstage conversation from the 2025 Elevate Banking Forum with David Salyers, retired Chick-fil-A executive and SouthState board member. We talk about his journey to Chick-fil-A and the principles that give the company a competitive edge.   The views, information, or opinions expressed during this show are solely those of the participants…

Listen Now about The Secret to Chick-fil-A’s Success with David Salyers
11/10/25

Recapping Money 20/20 with Steven Ramirez

Today Chris Nichols sits down with Steven Ramirez from Beyond the Arc to discuss their thoughts on Money 20/20. They talk about stablecoin, fraud, AI, and several other topics that banks should be thinking on as we move into 2026.   The views, information, or opinions expressed during this show are solely those of the…

Listen Now about Recapping Money 20/20 with Steven Ramirez
11/03/25

The State of the U.S. Economy with Dr. Elliot Eisenberg

Today we feature a backstage conversation recorded on October 28th at the 2025 Elevate Banking Forum. Tom Fitzgerald from SouthState sits down with Dr. Elliot Eisenberg to discuss the current state of the U.S. Economy.  The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily…

Listen Now about The State of the U.S. Economy with Dr. Elliot Eisenberg
10/27/25

Driving Deposit Growth with Gwen Wertz from Provident Bank

In this episode, Chris Nichols sits down with Gwen Wertz, SVP of Retail Banking at Provident Bank, to discuss how her team drives deposit growth and manages funding costs in a competitive environment. Gwen shares practical insights from her experience leading deposit strategy meetings, building a culture of collaboration, and balancing acquisition with retention. The…

Listen Now about Driving Deposit Growth with Gwen Wertz from Provident Bank
10/20/25

Navigating the New Frontier of Stablecoin with Alex Johnson

Today, Chris Nichols sits down with Alex Johnson, author of popular newsletter Fintech Takes. They discuss the importance of Stablecoin as it’s related to the banking industry and why community banks should pay attention to it. The views, information, or opinions expressed during this show are solely those of the participants involved and do not…

Listen Now about Navigating the New Frontier of Stablecoin with Alex Johnson
10/13/25

Unlocking Customer Profitability with Mac Thompson

Today we’re joined by Mac Thompson, founder and CEO of White Clay, a company helping banks use data to drive smarter, more profitable decisions. We talk about whether banking is getting easier or harder, what the data says about the current state of the industry, and how banks can sell more profitable products to more…

Listen Now about Unlocking Customer Profitability with Mac Thompson