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Today we kick off 2026 by bringing back our friend Jeff Hancher to discuss the 3 types of feedback great leaders give to their teams.    The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees. SouthState…

One reason why banks have efficiency ratios over 40% is because they install a bunch of actions – workflow, technology, and strategy, which assume that banks need to operate in silos. Commercial banking has one set of solutions, while retail has another. Banks keep data in 30+ various places, have 40+ different data models, and…

Today we sit down with Tim Elmore, founder of Growing Leaders, an Atlanta‐based non‐profit organization created to develop emerging leaders. Gen Z has joined the workforce, and effective leadership is looking different as a result. Tim Elmore tells us how to bridge the generational gap to better lead a generation unlike any we’ve seen before. Download…

Today we feature another backstage conversation from the 2025 Elevate Banking Forum with David Salyers, retired Chick-fil-A executive and SouthState board member. We talk about his journey to Chick-fil-A and the principles that give the company a competitive edge.   The views, information, or opinions expressed during this show are solely those of the participants…

In this episode, Caleb sits down with J.R. Lay—entrepreneur, bestselling author, and founder of Level Up Business—to explore how community banks can deepen relationships and drive growth through authentic communication. They discuss the power of personal branding, the role of video and content in building trust, and why helping first is the key to long-term…

Today we sit down with our own James Tippit, EVP and Director of Team Development here at SouthState. We discuss the term “Team of Teams” coined by General Stanley McChrystal and how it can be implemented at your bank to improve collaboration, communication, and organizational effectiveness.  The views, information, or opinions expressed during this show…

Today our own Chris Nichols sits down with Jaye Eubanks from United Bank in Georgia. Jaye shares how he and his team use the “EOS” operating system to increase team productivity and performance. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those…

Today SouthState’s own Mark Thompson, Banking Group President of Florida, joins us. With over 40 years of banking experience, he shares a wealth of knowledge with us. We discuss the current landscape for commercial lending, what to look for when hiring commercial lenders, and how to keep the “small feel” in a growing bank.  …

Today we sit down with William Warren, Founder of The Sketch Effect — a visual communications agency that works with brands like Chick-fil-A and Delta Airlines. William talks about the importance of visual storytelling, why it’s so overlooked in the business world, and how to inspire and lead the creatives on your team.   REQUEST…

Episode Description Today we sit down with Josh Etress, Chief Operating Officer of Anchor Investments. He shares how he adds value to his great and growing LinkedIn following and how bankers just like you can too. Josh also discusses his experiences with leadership as both leader and follower, as well as his insights on commercial…

Today we sit down with Jeff Hancher who shares his thought leadership, particularly related to delivering feedback as leaders, founded in his own experiences and ideologies. Consider picking up his upcoming book, Firm Feedback in a Fragile World, which “is your guide to giving honest, impactful feedback without breaking trust or morale.”   REGISTER FOR ELEVATE…

Today Chris Nichols sits down with three of SouthState Bank’s team members, Tiffany Metelsky, Kunal Das, and Karissa Herns. They discuss our recent Data Build-a-thon, where 58 internal participants were asked to analyze data and identify and present opportunities for increased sales, marketing strategies, or customer satisfaction. First-place winner Karissa shares her thoughts and event…