Correspondent Blog
Tag: Customer Retention
03/24/25
Increasing Customer Cumulative Lifetime Value Through Lending
In a previous article (HERE), we discussed how a portfolio of commercial loans with various expected average lives resulted in different net present value (NPV) of income over a ten-year period. Our analysis shows that an average community bank can expect $9.7mm NPV of income (about 1% ROA) on a $100mm loan portfolio when the…