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In this episode, Chris Nichols sits down with Gwen Wertz, SVP of Retail Banking at Provident Bank, to discuss how her team drives deposit growth and manages funding costs in a competitive environment. Gwen shares practical insights from her experience leading deposit strategy meetings, building a culture of collaboration, and balancing acquisition with retention. The…

Recently, the American Banker hosted their annual Small Business Banking Conference in Nashville, and as always, it was one of the better banking conferences of the year. This conference is crucial because it provides insight into small business banking and has a good mix of essential banking-focused topics with a heavy emphasis on the customer…

This week we sit down with Ryan Harbry from StrategyCorps to get his thoughts on how banks can acquire more primary relationships, move away from punitive fees, and improve their overall retail business model. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent…