Correspondent Blog
Customer Profitability
04/14/25
The Data – 6 Action Items to Boost Bank Customer Profitability
Customer profitability is often talked about but rarely understood. We analyzed the commercial loan portfolio of a regional bank to determine what products, scale, cross-sell opportunities, and expected life translates to profitability. The results may be surprising to some readers. The granularity of this data reflects the state of the banking industry, and the lessons…