Introduction

Video 1

What is RAROC?

Video 2

The Drivers of RAROC

Video 3

Mistake #1: Underestimating the Importance of Loan Size

Video 4

Mistake #2: Chasing Short-Term NIM vs. Lifetime Value

Video 5

Mistake #3: Looking Backwards at Credit Risk

Video 6

Mistake #4 (Part 2): Missing Opportunities for Cross-Sell and Upsell — Fee Income

Video 8

Conclusion: Putting RAROC Into Practice

Video 9