Correspondent Blog

A central part of any bank AI strategic plan is the path banks will take to acquire and train human capital to manage this challenge. Artificial intelligence (AI) and its component parts, machine learning, generative AI and agentic AI, is unlike any technology we have ever seen. While undoubtedly some of the complexity will fade…

Almost every bank has some form of “human capital management” in its top three challenges for the coming years. Attracting, acquiring, retaining, and training talent should be the cornerstone of any bank’s strategic effort as “people” indeed are our most valuable asset and far exceed the value of loans, deposits, and financial capital. This article…

After more than 12 months working from home during the pandemic, many banks have yet to formulate a consistent plan on returning to work. While some banks are returning to their pre-Covid-19 state, others take the view that the future of work isn’t so important as the future of living. By taking advantage of this…