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Bank payments are a mess. Every payment method is a different channel. Worse yet, we confuse our customers with different forms, procedures, and jargon. It has been 50 years and we still expect our customers to know the difference between a wire and an ACH. If we can’t talk to customers about it right, we…

As a banker, you undoubtedly keep an eye on the trends of Bitcoin, Ethereum, and other cryptocurrencies. Their huge popularity must have you thinking about the future of money. Like JP Morgan Chase CEO Jamie Dimon, you were probably against these currencies to start and now have come around to being more open to them,…

This week, we sit down with Janet Reynolds, FVP & International Services Manager at CenterState to discuss the ways COVID has impacted international transactions. We also discuss the most common mistakes made when processing international transactions and how to avoid them. Janet has been in the banking industry for over 20 years, primarily focused on…