Given the popularity of Muse, Instinct, Dots, ChatGPT, and other third-party agents, these tools have the capacity to alter deposit performance. These AI agents can continuously compare rates, fees, deposit insurance, bank safety and make strong recommendations including preparing account opening applications. Eventually, these agents will help a customer act. In this article, we examine...

The Bank Balance Sheet Monitor gives bank executives a weekly and year-to-date view of how the industry is changing across loans, investments, liquidity, deposits, and other funding sources. Rather than looking at a bank’s own results in isolation, management can compare the entire industry, the 25 largest banks, and community banks to help banks understand...

The banking market is flooded with core providers and platform vendors promising transformative results. Bank executives are awash in vendor pitches from a variety of sources, particularly now around AI-driven solutions. The challenge is that many banks rely on their major core or digital bank vendors for their products and take on the strategy of...

If there is one battlefield in banking that a commercial bank needs to win to profitably grow, it is treasury management functionality. Because treasury management is tied to deposit balances, fees and retention, getting this product right is critical to capture high balance and profitable customers. In this article we review current customer expectations and...

In this episode, we sit down with renowned banking consultant, Jack Hubbard. With more than five decades of banking and consulting experience and over 81,000 bankers trained, Jack shares why the most successful banks move beyond traditional sales cultures and embrace a true performance culture. Click Here to Book a Call and Learn About the...

Today we feature a backstage interview from our recent Deposit Conference. We sit down with Brian Love from The Travaillian Group to discuss deposits, talent, and the rise of the Chief Deposit Officer. Click Here to Book a Call and Learn About the ARC Program   The views, information, or opinions expressed during this show...

Today we feature another backstage conversation from our 2026 Elevate Banking Forum. We sit down with Billy Boughey, keynote speaker and Founder of Elevate Experiences… and the first ever guest on the Community Bank Podcast!   The views, information, or opinions expressed during this show are solely those of the participants involved and do not...

Today we share a special backstage interview from our 2026 Elevate Banking Forum with Dr. Elliot Eisenberg.   The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees. SouthState Bank, N.A. – Member FDIC