The banking market is flooded with core providers and platform vendors promising transformative results. Bank executives are awash in vendor pitches from a variety of sources, particularly now around AI-driven solutions. The challenge is that many banks rely on their major core or digital bank vendors for their products and take on the strategy of...

If there is one battlefield in banking that a commercial bank needs to win to profitably grow, it is treasury management functionality. Because treasury management is tied to deposit balances, fees and retention, getting this product right is critical to capture high balance and profitable customers. In this article we review current customer expectations and...

In banking, complex problems often have many moving parts: regulatory change, technology shifts, customer behaviors, competitive dynamics, pricing pressures. It’s tempting to jump into solutioning the primary visible symptoms (e.g., “our margins are shrinking”) and assume you’ve solved the issue. But what if you’ve only tackled the tip of the iceberg? When it comes to...

We often talk about “frictionless banking,” making it easy for the customer to open an account or add deposit balances. However, as banks design future products, they should consider taking into account the “Ikea Effect” to help increase customer lifetime value. In this article, we explain what the Ikea Effect is and how to apply...

Today, we’re sharing BJ Green’s pilot episode from his new podcast, Leadership is Everything. In it, SouthState Bank’s CEO, John Corbett, explores what it takes to build and scale a successful banking organization. From starting a de novo bank to leading a $68 billion institution, Corbett breaks down the principles that guide effective leadership: alignment, accountability,...

Today on the show Caleb Stevens sits down with Ed Kofman to discuss 4 key drivers of profitability for today’s community banks.  Download our newest eBook: The Community Bank Performance Engine! Click Here to Book a Call with Ed The views, information, or opinions expressed during this show are solely those of the participants involved...

In this episode, Tom Fitzgerald sits down with economist Joseph Keating to discuss the economic outlook amid ongoing geopolitical uncertainty, evolving Federal Reserve policy, and rapid investment in artificial intelligence infrastructure. The conversation provides an essential and timely look at the key economic forces shaping the remainder of 2026 and the path into 2027. Register...

Today we sit down with Scott Cocanougher, CEO of First Community Bank in Shelbyville, Tennessee and Randy Goggans, founder of the company BankerBounty. Together we discuss the keys to creating change inside your organization and how to create an effective referral program. Click Here to Book a Free Strategy Call. The views, information, or opinions...