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In this episode, Chris Nichols sits down with Jack Henry’s Lee Wetherington to unpack the biggest strategic shifts facing community banks today. From deposit pressures and the rise of small business banking to the growing importance of data strategy and payments, the conversation highlights how banks must rethink their approach to growth. The discussion makes…

In this episode, we sit down with Ben Udell, a former community banker turned AI advisor, to break down what AI actually means for banks today and how to start using it in practical ways. Ben shares how bankers can use AI to save time, sharpen decision-making, and enhance relationships. From turning voice notes into…

Account opening is one of banking’s most important moments: it’s where a new relationship begins, where trust is earned (or lost), and where the bank sets the foundation for profitability and risk management. In this article, we look at how generative AI is being employed within teams of agents that is serving to make the…

Many bankers use gen AI as a search engine. Others use it to help them write or come up with ideas. Still others are more sophisticated and have started to incorporate multiple AI models into the enterprise to leverage AI across the bank. All this helps, but one execution that we found the most helpful…

Today we speak with Karan Bhalla, Founder and CEO of AiVantage. He tells us about how banks can utilize AI to personalize their marketing efforts and, in turn, deepen client relationships.   The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of…

This month will likely go down as the “Agentic Big Bang.” The artificial intelligence landscape shifted from “chatting” to mainstream “doing,” and if you are running a community bank in the US, the ground beneath your feet just moved. Over the last two weeks, we had four seminal events – Openclaw exploded, Anthropic released Claude…

If there was ever a skill to learn in banking in 2026, it’s artificial intelligence. It is impacting every facet of banking from Amortization to Zero-balance accounts. Since it is likely your bank restricts AI, it then falls to you to learn it on your own to help inform your bank on its use. In…

Today Chris Nichols sits down with Ryan Zacharia and Adam Aspes, partners at FINTOP. Returning after four years from their last appearance on our show, they discuss tokenization, AI, and the digital transformations banks are undergoing in an era of evolving technology.   The views, information, or opinions expressed during this show are solely those…

Today we talk with Carey Ransom, founder of BankTech Ventures. We discuss what success for fintechs looks like and which tech investments are improving overhead efficiency. He also tells us where banks are hesitant with AI and where banks can get started with it. The views, information, or opinions expressed during this show are solely…

In banking, there are thousands of processes that scream for intelligent automation. Many banks have adopted robotic process automation (RPA) in the last ten years and now banks of all sizes are contemplating operationalizing agentic AI.  Agentic AI platforms in banking represent a transformative shift toward more autonomous systems that can perceive environments, make decisions,…

Today Chris Nichols sits down with Steven Ramirez from Beyond the Arc to discuss their thoughts on Money 20/20. They talk about stablecoin, fraud, AI, and several other topics that banks should be thinking on as we move into 2026.   The views, information, or opinions expressed during this show are solely those of the…

Love or hate Salesforce, but the one thing they get right is their vision for the future. They correctly predicted the widespread adoption of the cloud, mobile, API integrations, and enterprise AI. Now, their promoted vision is the “Agentic Enterprise.” No matter if you are a Salesforce bank or not, this article breaks down 10…