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Today, Chris Nichols sits down with Alex Johnson, author of popular newsletter Fintech Takes. They discuss the importance of Stablecoin as it’s related to the banking industry and why community banks should pay attention to it. The views, information, or opinions expressed during this show are solely those of the participants involved and do not…

Today we sit down with Will Bryant, Co-Founder of Quantalytix. We discuss how your bank can build a strategy around getting the most of your institution’s data. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees….

As we peer into 2026, the year will likely be recognized as the year that banks not only start to deploy agentic AI at scale but interact with the agents of our customers. In fact, many of these agents will become our customers. In banking however, trust is currency. Every interaction, whether it’s a teller…

Today we talk with Christian Ruppe, Chief Innovation Officer of Colony Bank in Georgia. Christian talks about the strategic technology and innovation initiatives Colony has invested in to continue serving their customers with excellence. VIEW AGENDA AND REGISTER FOR THE ELEVATE BANKING FORUM HERE The views, information, or opinions expressed during this show are solely…

Today our own Chris Nichols sits down with Raphael Reznek, Chief Technology Officer of Mascoma Bank. They discuss bank architecture and focus on leveraging technology to your bank’s benefit in the current, evolving world around AI.   Learn more about and register for Elevate here! The views, information, or opinions expressed during this show are…

Today we feature an internal conversation with Curtis Campbell, SouthState Bank’s Director of Cybersecurity Training and Education. She discusses the importance of having a plan for cybersecurity and ensuring that your bank’s team members are well-equipped to defend against cyber threats. LEARN MORE ABOUT ELEVATE HERE.   The views, information, or opinions expressed during this…

A central part of any bank AI strategic plan is the path banks will take to acquire and train human capital to manage this challenge. Artificial intelligence (AI) and its component parts, machine learning, generative AI and agentic AI, is unlike any technology we have ever seen. While undoubtedly some of the complexity will fade…

At present, we track 150+ AI agent platforms that households and business can use right now to manage banking products. While the public is currently focused on booking travel, restaurants and events, soon they will be using agents to optimize their banking. These agents can now compare different banking products, to include researching fees, and…

Today we sit down with Stephen Coleman, former Bank OZK executive and Founder of Relativity Holdings, where they build enterprise-level software and technology solutions for banks like yours. We discuss the changing tech landscape in banking and how community banks should approach forming strategic fintech partnerships.   DOWNLOAD OUR FREE LOAN PRICING VIDEO SERIES HERE…

In Part 1 (HERE), we explained the why and how to use generative AI (Gen AI) for bank strategic planning. We highlighted how Gen AI changes the planning process and provided sample prompts.  In this article, we cover the remaining five steps and detail how to build a Monte Carlo model to test your initiatives….

Last week, we covered the first two steps in using AI-driven marketing data to uncover the customer’s intent. (HERE). This week, we discuss the last two steps and show how generative AI is the new major change in bank marketing when it comes to becoming much more effective at leveraging customer intent. Interpreting topic models…

As we near the final stages of strategic planning and budgeting, several bank technology trends are emerging that will play out over the next several years. This list isn’t necessarily for bank technologists but for business line executives who make decisions on products and services. In this article, we highlight these investments, put them in…