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Intelligent agents, or “agentic AI,” are poised to change the face of bank operations. At the same time, banks are striving to figure out how to employ generative AI (gen AI) in their operations; part of the answer lies in the intelligent agent. Like how the Internet and smartphones changed banking, these autonomous reasoning models…

Today we are joined by Ron Buck, CEO of the Performance Insights Team. Ron talks about the implications of AI for community banks and specifically how AI can help their lenders close more deals. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent…

Is Copilot for Microsoft 365 (M365) worth it for banks? Microsoft’s integration of ChatGPT into its suite of apps has created a set of productivity tools that some bankers will instantly use. However, Copilot does come with a set of risks, one of which is that some bankers will only reluctantly use the product. This…

Last week, Nacha held its Smarter Faster Payments Conference in Miami, a significant event for over 1,800 bankers and vendors. With 142 presentations and panels, the content was tailored to the needs of every bank interested in payments. The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were…

Today Chris Nichols, our Director of Capital Markets, sits down with Nymbus CEO Jeffery Kendall. Chris and Jeffery talk about the future of core processing, payments, how banks should be thinking about their relationship with their core provider, and the new opportunities emerging for banks to offer more innovative products and solutions to their customers….

Now that 1Q is in the books, if you are a public bank, you may have an earnings call coming up in some form. We want to better prepare you and get you ready for bank earnings call questions. To do that, we wrote a Python script to analyze a representative sample of earnings call…

Today we’ll be speaking with Scott Mills, president of the William Mills agency based in Atlanta. They specialize in helping fintechs connect with banks, and they work with a number of major bank technology providers. Scott talks about the future of fintech, where fintech partnerships often go wrong for community banks, and how to properly evaluate a…

You engage an app and speak your mind about a financial task. You are agnostic about which one of your many relationships accomplishes the task, only that the task gets done. Where traditionally, you might use an interface such as Siri or Alexa to pay your Verizon bill on time, now you tell your virtual…

Recently, the American Banker hosted their annual Small Business Banking Conference in Nashville, and as always, it was one of the better banking conferences of the year. This conference is crucial because it provides insight into small business banking and has a good mix of essential banking-focused topics with a heavy emphasis on the customer…

This week we sit down with Ron Shevlin, Chief Research Officer with Cornerstone Advisors.  Ron is a sought-after speaker, writer, and consultant who works at the intersection of banking and fintech.  He is also a senior contributor at Forbes, where he writes a popular column called “FinTech Snark Tanks.” We talk with Ron about Artificial…

Today we sit down with Carey Ransom, Founder of BankTech Ventures. We talk about the exciting new developments in FinTech and what they mean for community banks. BankTech Ventures partners with entrepreneurs who want to help transform the future of community banking by working with community banks to make them more efficient, competitive and compelling…

One challenge in banking is that many banks know data is the bank’s future but lack a data framework. As a result, their progress in leveraging data and machine learning is slow. In this article, we explore what a data strategy looks like, how that translates into tactics, and how the “Next Best Action” should…