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This week we sit down to discuss fintech partnerships with Jason Henrichs, CEO of Alloy Labs. The Alloy Labs Alliance is the only consortium that drives exponential growth for banks by leveraging powerful network effects. GET YOUR FREE COPY OF OUR STRATEGIC REFINANCE EBOOK HERE The views, information, or opinions expressed during this show are…

This month, we rolled out “Tate,” our generative AI chatbot driven by ChatGPT that was designed to increase the productivity of our employees and allow us to become familiar with large language models. It’s been two weeks since its introduction, and we have already learned more than we bargained for. As one of the first…

Last week, we convened a group of 30 bankers to train on ChatGPT and ideate around new banking products related to the enterprise version. While we covered the 15 ways we use ChatGPT HERE to enable banking productivity, this class focused on productizing the application for banking needs. Since our last article, several companies, most…

No doubt you have heard other bankers talking about ChatGPT. This AI-powered digital assistant, technically called “generative AI,” has taken banking, and society, by storm. In three months, it has become the primary tool of many bankers, helping make banks more efficient across the organization. Our innovation working group, called Spark, has been playing with…

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves. It’s called…

This week we’re talking to Alex Cummings, Information Security Awareness Program Manager here at SouthState.  On Why Your Bank Needs a Cybersecurity Awareness Program we talk about the most common cybersecurity threats facing community banks today and how they can protect against these threats with a security awareness program. Click here to access our Loan…

This week we sit down with Matthew Gallman, VP of Strategic Innovation with Dummond Community Bank in Chiefland, FL.  We discuss how they are innovating through strategic fintech partnerships and how to balance both technology and relationships. Click here to access our Loan Pricing & Relationship Profitability Series The views, information, or opinions expressed during this…

In the future, banks will make money on payment products by DELAYING settlements. That vision is ironic considering financial institutions are spending billions of dollars moving payments from one to three-day settlement to real-time. However, in the next three years, many banks will have the bulk of their payments settling in real-time, and delaying payments…

The OODA Loop is a decision-making framework that we have found increasingly helpful to solve a variety of problems and give leaders a methodology for making decisions quickly. The concept was developed by Air Force Colonel John Boyd, one of the great strategists of modern times. The framework emphasizes speed and agility while looking for…

Last week, JP Morgan opened banking’s first presence in the metaverse within the blockchain-based virtual world of Decentraland (go HERE for a primer). The “Onyx Lounge,” named after the Bank’s blockchain product, comes complete with a roaming tiger greeting visitors and an ironic portrait of CEO Jamie Dimon, who has been a crypto naysayer. Now,…

This week we sit down with Jeff Keltner from Upstart to discuss how AI is shaping consumer lending.  We also delve into his time at Google and what community bank leaders need to be focused on to remain independent. The views, information, or opinions expressed during this show are solely those of the participants involved…

This week we sit down with Joshua Sitta and Trafenia Salzman from Sittadel Cybersecurity Solutions. They share insights on how cybersecurity attacks typically happen, how banks can safeguard their information, and why it improves profitability over the long term. To learn more, visit www.sittadel.com