Correspondent Blog

In banking, complex problems often have many moving parts: regulatory change, technology shifts, customer behaviors, competitive dynamics, pricing pressures. It’s tempting to jump into solutioning the primary visible symptoms (e.g., “our margins are shrinking”) and assume you’ve solved the issue. But what if you’ve only tackled the tip of the iceberg? When it comes to…

The “5S Framework”  is a methodology for solving banking problems that banks can apply to determine the best strategic path forward. We outlined the background and the first couple of steps of the framework in Part 1 (Here). In this article, we cover the remaining three “Ss” of “Solve,” “Stress,” and “Sell” while looking at…

One challenge in banking is that many banks know data is the bank’s future but lack a data framework. As a result, their progress in leveraging data and machine learning is slow. In this article, we explore what a data strategy looks like, how that translates into tactics, and how the “Next Best Action” should…

The OODA Loop is a decision-making framework that we have found increasingly helpful to solve a variety of problems and give leaders a methodology for making decisions quickly. The concept was developed by Air Force Colonel John Boyd, one of the great strategists of modern times. The framework emphasizes speed and agility while looking for…